Privacy policy

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how shop4deal.shop collects, uses, shares or otherwise processes your personal information through our website http://www.shop4deal.shop

By visiting the website, providing your information or using our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable terms and conditions of the service/product. If you do not agree, do not access or use our website.

Collection of your information

When you use our website, we collect and store your information that is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you provide us with your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are mandatory and which fields are optional. You always have the option of not providing information by choosing not to use a particular service, product or feature on the website.

We may track your purchasing behavior, preferences, and other information you choose to provide on our website. We use this information to conduct internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed in aggregate form. This information may include the URL you came from (whether that URL is on our Platform or not), which URL you visit next (whether that URL is on our Platform or not), your computer’s browser information, and your IP address.

We collect personal information (such as email address, shipping address, name, phone number, credit/debit card, and other payment instrument details) from you when you set up an account or transact with us. While you may browse some sections of our website without being a registered member, certain activities (such as placing an order or consuming our online content or services) require registration. We use your contact information to send you offers based on your past orders and interests.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback or if you use voice commands to purchase on the Platform, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect this information in a file specific to you.

Use of Demographic/Profile Data/Your Information

We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you with the ability to opt-out of such uses. We use your personal information to assist merchants and business partners in handling and fulfilling orders; improve the customer experience; resolve disputes; troubleshoot problems; help promote safe service; collect revenue; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; personalize and improve your experience; detect and protect against errors, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.

With your consent, we will have access to your SMS, contacts in your directory, location, and device information. We may also ask you to provide your PAN, GST number, government-issued identification cards/number, and Know-Your-Customer (KYC) details to: (i) verify your eligibility for certain products and services, including but not limited to credit and payment products; (ii) issue GST invoice for the products and services purchased for your business needs; (iii) enhance your experience on the Platform and provide you with access to products and services offered by us, vendors, affiliates or lending partners. You understand that your access to such products/services may be impacted if you do not provide consent to us.

In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users’ activity on our Platform. We identify and use your IP address to help diagnose problems with our server and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.

We may occasionally ask you to participate in optional surveys conducted by us or through a third-party market research agency. These surveys may ask for personal information, contact information, date of birth, demographic information (such as postcode, age or income level), attributes such as your interests, household or lifestyle information, your purchasing behavior or history, preferences and other information you may choose to provide. Surveys may involve the collection of voice data or video recordings, participation in which would be purely voluntary in nature. We use this data to personalize your experience on our Platform, providing you with content that we think you may be interested in and to display content according to your preferences.

Cookies

We use data collection devices, such as “cookies”, on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness and promote trust and safety. “Cookies” are small files placed on your hard drive that help us deliver our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to re-enter your password less frequently during a session. Cookies can also help us deliver information targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to refuse/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third party partners, such as Google Analytics, for marketing and analytics purposes. Google Analytics helps us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Links para outros sites

Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of these linked websites.

Security Precautions

We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we provide the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it from unauthorized access. However, by using the Website, users accept the security implications inherent in the transmission of data over the Internet and the World Wide Web, which cannot always be guaranteed to be completely secure and therefore there will always remain certain inherent risks in connection with the use of the Platform. Users are responsible for ensuring that their account login and password records are protected.

Advertising on the Platform

We use third-party advertising companies to serve advertisements when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Children’s Information

We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you must use the Website, App or Services under the supervision of your parent, legal guardian or any responsible adult.

Data Retention

We retain your personal information in accordance with applicable laws for no longer than is necessary for the purpose for which it was collected or as required by any applicable law. However, we may retain data relating to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.

Your Consent

By visiting our Website or providing your information, you consent to the collection, use, storage, disclosure and processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose any personal information relating to other individuals to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

By providing your personal information on the Website or any partner website or establishment, you consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) contacting you by SMS, instant messaging applications, phone call and/or email for the purposes specified in this Privacy Policy.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes in our information practices. We will alert you about significant changes by publishing the date our policy was last updated, placing a notice on our website, or sending you an email when we are required to do so by applicable law.